Persuasion in Commercialism
By Damian Light
COMS 554 Liberty University
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Abstract
Advertising and Commercialism revolve around the ideology of persuasion; the act of convincing
your customers to partake in your brand products and services venue. Those who recite a message
through advertising often come into theories and regulations founded by society from the inspirations of
Aristotle, an ancient philosopher who taught values in communication and theories of philosophy. The
study and ethics of proper advertising and persuasion techniques in hopes of deriving a broader
perspective concerning the purpose of ethical advertising and how it merges with the perception of ethical
business practices by advertising brands. Companies like McDonald’s employ advertising methods used
and encouraged by scholars and ad agencies today, but how many values are interpreted through
McDonald’s merchandise and products and services? There is a brief conception that fast food restaurants
are becoming more ethically accountable for their own corporation’s activities. Different companies are
proving their worth in regards to holding up to certain ethical standards but are lacking in others, which
causes dissension from the brand, on behalf of consumers, due to lack of trust.
Each company is operating its own set of values but is forced to comply with a regulated human
resources department, which regulates internal conflicts and issues that may be occurring in the work
place. The HR has a set of procedures and regulations for handling conflicts of interest, and they are
meant to keep everyone out of court. By having a functional HR department, the company improves and
regulates its reputation, earing trust and support due to its supportive methods of dealing with internal
issues and conflicts. This helps people decide when they are choosing their brand, despite advertising.
Advertising to children is also regulated by government rules and standards. Different government
regulations protect consumers from advertisers who may be trying to pull the wool over their eyes.
Ad campaigns revolve around ethics for several reasons. Although a company has a certain value
or practices certain principles, they can be dysfunctional in other areas, and social media and electronic
reporting are some of the ways in which people can communicate their experiences with a certain
business. Government regulation supersedes unethical business and advert practices.
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Persuasion in Commercialism
Many times, those who resort to creative advertising know little about the techniques advertisers
use in order to persuade audiences and thus, potential consumers. Modes of advertisement and
commercial persuasion are based in large part, on theories conceived and practiced hundreds of years ago,
by Aristotle. His thoughts on audience captivity and persuasion are still alive today (Boykin, n.d.).
Commercials and advertising strategies are often hinged on communication techniques. A large part of
persuading people is appealing and learning to appeal, to audiences (Boykin). Lots of advertisers often
partake in the study of psychology and sociology, but more often they study philosophies of people and of
communication. To persuade an audience, you may have to motivate your audience into action. This
develops a proper copy strategy. People see the influence of your services or advertisements and they feel
that they are motivated to act, to do and to perform for others, for their families or for society.
Lots of times, people lose faith in their favorite fast food restaurants because the picture of the
food is different looking than the actual food that they are eating (Meadows, D., 1989) . This kind of
advertising method promotes dissension amongst clientele, and helps to eliminate trust amongst
customers and clientele. A major factor in gaining audience appreciation, is developing a strategy whereas
the products and services you are offering are not only useful, but they are believable (Boykin). Nobody
believes that their food at McDonald’s will look exactly like the photo, so more and more people are
avoiding traditional fast food restaurants and establishments in favor of other companies that provide
what they are advertising, such as ¼ lb. burgers or triple stacks. That belief, is what keeps audiences
protected from being taken advantage of, and it is what keeps companies protected that they are
delivering a quality product. Rather than base their consumerism on disappointment, McDonald’s
consumers now shop elsewhere, as the fast food giant loses profits for the last sever
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individual customer than previously (Gardus.E., 2016). Companies such as McDonald’s while pulling
growth, the actual growth in itself is marginally less than they originally had projected to investors.
McDonald’s has recently changed its marketing and ad campaigns through this use of trust. The
company has provided new menu options including burgers that have more actual beef ingredients and
Chicken McNuggets that are now made without preservatives (Gurdus, 2016). However, the company has
been pulling more trustworthy marketing efforts in a hope to reestablish the billionaire brand, through a
host of refranchising efforts, in hopes of attracting older generations that have walked out on the company
due to health concerns and lack of trust, and younger generations who may be experimenting with the
brand to see if it is a comfortable fit with their lifestyles. Mind you, that more beef based and beef
ingredients added to a burger along with preservatives is different than a hamburger you might find in a
good steak house or saloon, or even the supermarket for that matter. However, the company does choose
to rectify its duty to the eco- system, by appealing to advocates and groups of individuals, such as
environmental and community activists. The company has begun to try and appeal to yet another market,
after including an all- day breakfast menu in order to include its competitive edge on other fast food
restaurants that were raking in profits from a similar menu ideal.
Now the company has begun to utilize different methods in reducing waste (Meadows, D., 1989),
however not all of the methods include strategies that are appealing to all audiences and critics. This puts
the company yet again, under scrutiny. People that are displeased by McDonald’s efforts at
transformation, nutrition and advertising have demonstrated their displeasure by acquainting other fast
food restaurants or by boycotting fast food altogether. Other, more adept to luring in eater’s competitors
of McDonald’s such as Steak N Shake, a popular southern hamburger restaurant chain, offer gimmicks
like Four Dollar meals and Triple stacked cheeseburgers, even a seven stack, so that when they are
photographed, the sandwich looks much like the advertisement. However, an attractive looking menu
does also displease people if the product is invaluable or worthless. Although Steak N Shake offers bigger
looking portions, a triple stacked cheeseburger and medium fries contains well over 950 calories, more
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than half or three quarters of the recommended daily allowances provided by the FDA. When an
advertiser or a company does this form of technique advertising, hiding nutritional information from the
public or endorsing it as a healthy eating option, as Steak N Shake does.
Although McDonald’s is focusing on efforts that appeal to audiences in order to gain satisfaction
from influential critics, some of the methods of experimental refranchising, are under scrutiny by bloggers
and authors around the world. For example, some McDonald’s restaurants incinerate garbage in order to
reduce wastes being taken to local dumps. Other programs it has are restaurants partaking in a recycling
effort, which will turn new plastic burger boxes and drink cups into plant vases to be used and sold by the
company. Incineration brings criticism from environmental critics who state that they are wallowing in a
stream of pollution caused by McDonald’s (Meadows, 1989). Advertising efforts appeal to certain
demographic residents, but usually do not appeal to all in the world. That is why the company is
mentioned in most articles relating to commercial advertisement and persuasion of children. The company
boasts of combining unique advertising efforts utilized specifically in academic journals when trying to
persuade youngsters to take an interest in your product.
McDonald’s ropes in buyers and consumers through the use of movie characters and celebrities,
partnership with toy companies in the distribution of their Happy Meals. By including movie special
characters and celebrity endorsements through movie partnerships, to appeal to not only children, but to
their parents, in order to persuade them in eating McDonald’s Happy Meals. The company uses the toys
in order to appeal to children, with commercials depicting family and friend oriented activities with the
characters and the toys. These advertising methods also comply to the truth in standard that has been
created by the FTC in order to protect children and their parents from false advertisement of unhealthy
and unsuitable products (ftc.gov). McDonald’s includes a single hamburger or cheeseburger in the Happy
Meal and this is often truthfully depicted, as it is a unique looking treat for kids. The lack of nutritional
value in the food has the company forced to comply with standards of advertisement and persuasion
strategy that go along with FTC regulations. Some of these regulations include advertising strategies that
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force ad campaigns to appeal to one and all children, and there cannot be an ad campaign steered towards
pre-school aged and younger children. The ads must include content that would potentially be appealing
to children of any age (Reed, n.d.). The FTC safeguards these regulations, along with international groups
and organizations that produce proclivity towards keeping younger consumers safe from predatory
organizational tactics. Such advertising efforts also aim at curbing obesity and unhealthy nutritional
practices for children set up by their families and organizations that advertise food to kids (ftc.gov, 2017).
Through the gaining of trust, an advertiser can profit off of people’s beliefs in their system and
products (Boykin, n.d.). Methods to gain trust from audiences and consumers often times are gained from
endorsements, if not from celebrities, then from organizations and groups or advocates that people rely on
and consider as worthy of their dollars. When the American Dental Association endorses a tooth brush or
new toothpaste, people feel confident in the fact that they are taking part in products and services that
have a trusted endorsement (Ethical Marketing, n.d.). Trust is one of the first rules in advertising and
persuasion advertising in hopes of turning profits and providing beneficial campaigns that people will
remember and then choose to take part in. Social media branding is another way in which campaigns
utilize endorsement methods in order to attract new clients and consumers (Boykin, n.d.).
In order to establish trust and believability, advertisers and marketers will use data and hard
figures in order to gain compassion from the consumer and potential customer. With hard data and
numbers there is limited room for plausible deniability. Stats and data will tune in anyone who is looking
to compare such figures in order to make a decision (ReadWriteThink.com, 2017). According to the
Education Advertising Agency people are hit with more than 3000 advertising messages a day (Ethical
Marketing, n.d.). They will tend to filter out 98% of their advertising, but will often times cling to an ad
that has hard data or an emotional connection of some sort. Through the use of logical persuasion, the
utilization of data and crunched numbers in order to provide appeal to a campaign or an ad, couples next
to emotional persuasion.
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Many times, advertisers will resort to emotional persuasion, the use of an emotion on the long list
of nervous system based emotions that Aristotle comprised. Lots of times, ads will combine two of the
emotions to make an appeal to memory for potential buyers. Insurance ads often depict farfetched and
fantasy elements, celebrity endorsements and the combination of funny and shocking or surprising punch
lines to make way for future filters from possible benefactors and customers. The emotional appeal, like
the logical persuasion technique, forces the viewer to place the ad in a certain place of
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regulations active in regards to keeping kids from indulging in their own potential buying power. Lots of
times commercials are aimed at families of children and children of more than one age group, so as to not
make the child feel as if he or she is being catered to one on one by the company and advertisers.
One of the best ways that a person can place an assessment on their reactions to advertising is to
place their logical or emotional responses in comparison with their ethical standards. Ethos, the third
element of audience appeal technique stands for the ethical placement each individual place, in regards to
company value and practice and consumer standard practices. How and Why people buy what they buy,
where they buy it and for what reasons, is nominal in placing a reassessment upon certain companies and
brand marketing strategies. If a company makes an ethical appeal to consumers, placing importance on
their ethical values and practices, then people can more cleverly place their own actions be they, logical
or emotional because the reactions and feelings represent the ethical and moral standard issued by the
brand itself, through word of mouth or advertising. Actions speak louder than words, so when people see
a company that practices ethics that they value, they begin to put together their network of support, their
own calendar as to when they will choose to partake in the brand services being offered. The ethical
appeal may contribute to support networks that begin evolve after people realize they are sharing values.
The ethical appeal is one method companies and brands utilize in order to stay afloat and gain profits that
will in turn lead to the growth and expansion of the company.
Lots of times people may feel insecure due to the emotional reaction or logically based thought
processes that endorsed the persuasion to happen in the first place. Ethical and Ethos based brands and
marketing help us feel confident in our ability to bond with a brand or marketing strategy of a company.
Often times, if we allow a commercial to appeal to our senses and then to our memories, we become
fonder of the brand itself, and have to live on faith that the company is not practicing unethical values
behind our back. If the company openly demonstrates what we consider to be ethical practices we can let
our guard down, and allow the company to affect our reputations. If a consumer or employee steady
believes in and values their chosen company, that company becomes a representation of who they are, and
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vice versa. If employees are knowledgeable, proficient in their area of expertise and somewhat friendly
and personable, we begin to appreciate the services that are being offered. We begin to feel that the
company is well represented by its employees and that the employee and the brand are interchangeable.
We also feel this way if the service is less than exceptional or if practices by a company prove unethical
and inappropriate. Can people and consumers trust a company that practices unethical values and
standards behind closed doors?
Many times, trust is associated with ethics. Although most people have their own definition of
what is right and what is wrong, society has standards that it expects everyone to follow; These standards
of practice are often called regulations, rules and laws that come into effect, in order to enforce a
sociological version of moral duty and ethical standard. Lots of people enjoy eating at Steak N Shake,
especially after a late night of partying or for a quick bite after class. The milk shakes advertised at the
restaurant through humorous commercials of masters and adepts enjoying the fruits of enlightenment
through practicing ancient kung fu while eating Steak N Shake. The commercials depict fresh milkshakes
that are made with fun toppings and are considered hand-made milkshakes. The reality is that Steak N
Shake milkshakes are not made with ice cream but with frozen gelatin product and a regular sized
milkshake out does the calorie count of the double cheeseburger with a whopping 740 to 930 calories per
serving (Nutritional Data, 2017). The company also has been accused of selling illegal passports to
illegal immigrants released from prison in the United States without identification. Managers at the
Winter Park, Florida location have in fact been investigated and followed by members of the State
Department and Department of Homeland Security for selling illegal social security cards and passports
to illegal hires, who were offered positions at locations across the Atlantic in Spain, Kuwait, France and
Saudi Arabia, respectively, the only other countries where Steak N Shake has restaurants world-wide.
Many people would bark at the ethical standard held in place by Steak N Shake managers and corporate
employees (C.A., 2015).
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Moreover, the company known as Steak N Shake remains as the subject of many online rumors
and complaints, some of them held in status as investigations and court cases regarding circumstances of
racial and sexual discrimination on behalf of managers who assault workers for being either of lighter or
darker persuasion, or of different sexual orientation (C.A., 2015). These unethical values dehumanize the
experience of eating off the menu of a truer looking advertisement. Now, it seems that while the company
values the truth element of serving a larger looking hamburger consisting of three or seven patties to a
value seeking consumer, the brand sneaks away with profits each day, withholding information from the
public about its practices of sexually humiliating and assaulting workers on a large scale, and selling
illegal documents to prisoners released without identification and who are themselves considered aliens.
Do ethics deserve a consideration when playing a part in assessing the values of where you
choose to consume your daily intake of nutrition? If the truth about Steak N Shake were revealed through
the news media or to the American Public, most people would probably boycott the restaurant, knowing
that eating there dehumanized others and was against their ethics and moral values. If the media were to
release the information about the restaurant, there would more than likely be an outbreak of riots and
boycotts against the company, so much, that it might become necessary to suppress the crowds gathered
with riot gear and police along with tear gas, rubber bullets and dogs; for there would be sudden outrage
at the all American southern based mid-western company, that endorses Wisconsin and Illinois based
food culture of foot long dogs, chili macs and cheeseburgers. The question then arises, would the riot and
boycott in opposition of Steak N Shake Corporation be more unethical then the unethical practices being
endorsed by the company? Most people will not buy a hamburger from someone they know is selling
illegal passports to illegal immigrants, but there would be a percentage of those that still endorsed the
company or started to, because of their unethical practices. Do these people still have a right to eat? The
ethical value of either the government or someone living in the United States, might grant them that right,
but only in prison. Others would say they have the right to feel the way they do because this is America
and it is a democracy. Still, others would be on the fence and they would choose to either support the
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company due to the emotional connection they have with its food, the logical connection they have to
loving the taste of the menu, but most people would probably make a decision based on the ethical value
they hold as a standard. The advertising methods of the company appeal to the humorous side of the
consumer, but is it a plot, using Chinese narrative and symbol in a satirical way to endorse a communist
belief system through the fast food menu, all the while the commercials and their humor hide the actual
practices of corruption and unamerican values portrayed and revealed to employees behind closed doors?
Do people think the humor rested on the racial satire of Steak N Shake (portraying supposed kung-fu
practices of those wearing ancient Asian attire and who are notably White Americans) in the ad suitable
enough to keep the brand holding onto its franchise empire in the democracy we know as the United
States? Based on most people’s ethical values, if the company practices were revealed to the American
public, the owners would go to prison and the company would either be shut down or bought by new
owners, hoping to sharpen the image of the fast food giant. The company exposure to the media would
potentially place lots of employees under guaranteed federal investigation for crimes such as assault,
battery, rape, murder, manslaughter, drug possession, drug distribution, people trafficking and the sale of
illegal papers to undocumented workers throughout the south eastern United States.
It is possible to make an ethical appeal to others even though people have their own
interpretations of what is right and what is wrong. A celebrity may endorse a company that sponsors solar
panel research and free conversions to solar energy from gas and electrical sources, as well as a promise
to not pose an increase on customers who switch from their current power plans. The ethical and moral
value may be enough to convince me that the solar energy company in particular is worthy of my
devotion and intrigue, also my support and even my money. If I see a commercial advertising the
conversion I may be more prompted to subscribe to the services. A clincher might take place if a local
town hero or very well-known celebrity endorses the conversion. I may then just have to make it a point
to become a customer, so I can team up with my favorite legends and save energy and resources. This
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might prove to be a positive relationship or endeavor, at least a step forward between me and the
company, and they know it is because of their exclusive marketing efforts.
The practices of persuasion enable someone to volunteer to be wooed by a salesman or company
or brand, in order that they may experience the life and livelihood behind the products and services. When
a person is persuaded, they become convinced that they should partake in the services or products. Upon
becoming convinced they may never be the same if they don’t continue the practice, they may become
addicted to the service or products or find that they have an invaluable purpose. One way to be sure that
the services and products being advertised is to make sure the advertisement is repeated to them over and
over, so that they may notice it.
Even if people find the ad annoying, they may partake in consuming from the brand, so as to
eliminate the possibility that the ad was giving them something they should not refuse. A good example
of this is Crazy Eddie. Crazy Eddie was a New Jersey and NYC based electronics store chain that
endorsed their sales through the loud antics of an announcer who screamed at the top of his lungs for 30
seconds about how ‘prices were insane.’ Most people found Crazy Eddie commercials to be very
annoying, but every kid in elementary school in NYC wanted to go shopping there to see if they sold
music cassettes, vinyl’s and cd’s. Although most people did not shop at Crazy Eddie, most people in that
populated area thought about shopping there and due to logical, emotional and ethical concerns, they did
not do it. Crazy Eddie eventually went out of business in the recession due to stock evasion on behalf of
its owners and his family.
Royalty percentage topics dominated opposition movements to record companies who depend,
for the large part, on retail music sales to raise new artists and stay afloat. Prior to the 2008 recession,
record labels fronted new artists designed to communicate with label reps, managers, tv crews, media,
crowds and stadiums filled with patrons, for the creation of new albums and performance royalties.
However, the consistency of creating new artists for a label is determinant by the product output and the
outcome of growth in quarterly revenue at brick and mortar retail outlets. Although record stores like
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Tower Records issued warnings to artists, fans and employees that the impending take-over of digital
market place and the download capability of the mp3 file and the mp3 player, foretelling of the impending
doom to take place within the accounting board rooms of the record giant. Although digital downloading
was on the rise in a compartmentalized market, Compact Discs, Cassettes and Record Lp’s sales were at
an all-time high, during the turn of the twenty first century. Now that brick and mortar stores are basically
obsolete as of 2009, commercial advertising in the music industry is at a minimum and record and albums
sales continue to plummet at an all-time low. Without a marketplace for people to walk into and buy
records and music, they will resort to downloading for free and for pirating at home and on their phones.
The revenue for a music artist now is predominately a lot less than it was twenty years ago, save if you
are on the Billboard Top 100 or you have developed a method of raising revenue for a label produced LP,
single and album.
Trouble is, now less and less artists can make a profit, although free distribution has taken the
place of record distribution. The outlet is great for the beginner and demo writing artist that wants to sell a
record and make a couple of sales. However, the internet as a commercially viable market to turn a profit
becomes either more and more probable as days continue or less and less probable, as album sales stay
stagnant in single digits. Record labels will not invest in a new artist that they have not come into contact
before without an okay for release from both radio stations and retail outlets. An artist who succeeds in
giving a ‘Wow’ impression to label executives may be able to pick up listeners on the radio, but not make
sales, or may be able to get a crowd to dance at a festival but every time a song comes on the radio, the
audience changes to something else. There are more factors in producing a new artist than is let on to
audiences. For a company to divulge money into a new contract and artist, they must have confidence and
trust and endorsements from listeners of the artist.
A label also feels that it will not make money off an artist if they feel that people are ethically
offended by their behavior. Money film and music and advertising companies such as sponsors have cut
off an endorsement by a major artist or celebrity due to exposure in the media of their criminal behavior
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and outlandish activities. Another celebrity, who has the media paid off, and does not have arrests or
scandals in the public circuit is better off than a celebrity who does not have a paid off media outlet filled
with reporters when the going gets tough.
If a celebrity has their drunken outburst plastered in the news, they will probably lose
endorsements, which means a loss of funds and revenue; and it means being reprimanded by disappointed
associates, fans and media agencies. These people get to judge the behavior of a celebrity and ad agencies
and brands will drop that celebrity due to a fear of consumers feeling as if their ethics were compromised
due to the actions of the celebrity who was plastered for weeks in the media. Good examples of this are
Tiger Woods at having an affair on his beautiful wife, and losing endorsements and gaining recognition of
editors, reporters, comedians and bloggers everywhere. He was dropped from Nike and banished for a
time from playing his game of choice without humiliation or public outcry. People were embarrassed to
know him and he walked around with a sweater over his head.
Nike was afraid of the public outcry that would surround his endorsements and the criticism from
social media outlets and fans would overwhelm the company. The same goes for football players who get
caught up in legal scandals, such as assault, threats, brutality, murder, extortion, drug dealing, shoplifting,
posing as vagrants and fighting. These actions, as well as the exposure of using steroids or being addicted
to drugs, will enable a brand to respectfully drop a celebrity from giving endorsements and this will in
turn save not only their face but the amount of money that was due to the star for endorsing their
products. When Starbucks was accused of hiring slaves in Indonesia to pick its beans for Americans and
Europeans to purchase Four Dollar Coffees, there was an outcry and a response with rebellion near the
Seattle offices of the company, when rioters threw rocks and looted Starbucks locations in Seattle during
the WTO riots. Rebels also looted the Nike outlets there, informing World Trade Organizers that greed
and intolerance would not be tolerated peacefully even though we are a democratic and capitalistic
society. Companies did not have the right to exploit minority and under-privileged workers even though
they existed outside of the United States.
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The demonstration of people and protest due to their ethical standards being violated is a
constitutional freedom that attracts both advocates and protesters to a central forum where all opinions are
debated upon and heard. Lots of times, gatherings and protests begin due to people expressing their
disheartened interest in organizational decisions and activities which affect society at large. The fact that
people choose to gather and protest convinces brands and governments to not step over the line drawn by
the majority or the under-represented who are voicing their concerns to policies and activities they found
ethically threatening. Most companies try to prevent the down fall of their own enterprise by enforcing
behavior that is locally and politically correct and endorse employee incentives, to keep customer service
and logistical operations personnel delivering better service.
Companies will also employ a Human Resources department which will serve as a liaison
between the company and the customers and the company management and the personnel. Most
companies have the liaison there to deflect potential conflicts of interest and lawsuits that may affect the
decision making of consumers and critics. The human resources department is supposed to handle any
and all complaints in regards to the behavior of company employees and management. A company with a
dysfunctional human resources development may experience shut down or fines. Human resources is
designed to keep the company afloat from impending slander and rumors, ensuring that the company’s
actions remain hospitable for all parties involved. A fully functional resource, that people feel they can
rely on is the same as having a fully functional product or service that people feel they deserve to utilize.
When people indulge in a company, they tend to lean towards doing more business with them or
discontinuing agreements, activities and services with them.
Lots of times, other patrons will serve as beacons of wisdom and intelligence towards an investor
or consumer thinking of spending time, effort and finances on a company and its service or product
merchandise. Websites, such as Yelp and Travelocity, allow visitors to post their reviews of businesses
and products and merchandise to facilitate a communication process about the company who is servicing
patrons. These reviews create the site into an interactive blog, where people can state their honest opinion
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about services, businesses and marketplaces. These websites serve as a social media platform and are
considered a method of commercial advertising and persuasion to audiences and groups or individuals
who would consider rendering a business relationship with the brand. If too many people post negative
reviews, companies get bypassed by new patrons. If there is one positive review and lots of negative ones,
people also regard this as a paid form of advertisement and have been cautioned as unethical businesses
who pay for positive reviews in order to gain social acceptance in hopes of turning profits, based on the
opinions falsely painted by organizers to make the business seem ethically viable towards potential
customers.
Human resources cover internal operations and interrelations of the company, but there are
factors that keep a brand memorable and enable it to become powerfully persuasive. Something that takes
all of Aristotle’s characteristics, compiled to exercise the brand in its climb through social spheres. There
is the logo of the brand itself, which embraces emotional and logical appeals as well as ethical standards
that foster the identity of the brand. There is the further emphasis on the brand’s identity and mission
statement that comes through to the public level via its slogans. A slogan is a catchy phrase that helps
convince parties to purchase or experience your products. “A diamond is forever”, is an example of a
slogan.
Like a slogan, companies sometimes create something called a bandwagon (Ethical Marketing,
n.d.). A bandwagon is similar to a slogan, in that they are both catchy terms and phrases that surround the
brand logo. A bandwagon, may include a call to action to support the brand. A bandwagon suggests that
others are using the product and you should do the same. ‘Just Do It’ is an example of a slogan
bandwagon. Sometimes, a company or brand will create a separate brand in hopes of reaching a new
niche target market. This new line of products, may come with a celebrity endorsement or the expert
opinion of some public figure. Nike created the Michael Jordon shoe line back in 1988 and Jordan
became a brand unto itself, and he advertises for Nike, as the company stated in 1990 that Michael Jordan
was the best emulation of what the shoe slogan was talking about hands down. Jordon was given a multi-
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million-dollar deal that has turned Air Jordan into the biggest selling shoe in the world. Air Jordan is a
subdivision brand within Nike, that has celebrity endorsements, expert opinions of other players who
wear the shoes and use of the slogan bandwagon, “Just Do It.” Instead of thinking about doing something
and deliberating and contemplating, you should in fact, just do it.
Nike, used what were known as appropriate techniques when comprising of the initial ad
campaign surrounding the Mike Jordan sneaker. The ad simply stated, that if you wanted to accomplish
anything, and you could do so, you had to do it, and not deliberate. Then they would show film images
and flashbacks of Mike Jordan making slam dunks, sometimes from across the court, him flying through
the air with his signature tongue hanging out, slamming his on his opponent for another 80 points per
game, making him the league MVP and a Superstar year after year. Then Nike compiled video clips of
him and put them into the commercial. If someone had a dream, they should just do it. If someone needed
to win, they should just do it. If someone needed to accomplish and finish, they should just do it.
Everyone should just do it and where Michael Jordon shoes. The ad campaign appealed to kids who
worshiped and looked up to Jordan. In that sense, lots of kids became Chicago Bulls fans and the
commercials were dramatic about business and sports and accomplishment, very creative and that created
an emotional appeal. A very distinct method of advertising, very key to gaining new clientele, with or
without logical and ethical standards to apply. The emotional appeal causes people to share themselves at
a vulnerable and compassionate moment, thus forces them to look for answers with the solution residing
in the brand and model. Only our product can help you with this emotional appeal. Or the ad will strike a
cord and force enthusiasts to comply, as is the case with Nike. Most athletes have experienced at least
experimenting or trying a Nike shoe. The commercials strike an emotional chord with those who are into
motivation and competition.
Sometimes, a celebrity might not find it suitable, politically or ethically viable to endorse your
company or cause publicly. This then causes ad campaigns to initiate special or even licensed characters
to aid in the sales and advertisement of products. The characters make people feel comfortable with the
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product. Tony the Tiger for Frosted Flakes is a good example. While it is hard for a celebrity to stand
there and endorse a cereal that is loaded with sugar and rots teeth, causes obesity and is generally a bit
unhealthy, the brand makes the grade advertising the cereal through the employing of Tony the Tiger, a
cartoon who was designed to advertise Frosted Flakes by his brand company, Kellogg’s. Ronald
McDonald and the Ham-burglar are two examples of special characters who advertise the Happy Meal on
commercials. This keeps kids involved in wanting a happy meal, they always think they will meet Ronald
McDonald when they go get their Happy Meal, but he is rarely there. Yet, it remains a clear incentive for
a kid who wants a Happy Meal. He or she will go to get the meal with their parents, simply so they can
try to meet Ronald McDonald, a fictional character created by his company brand (Boykin, n.d.).
Sometimes, the characters are licensed by other companies and brands and it is necessary to gain
a partnership with the other company to use their characters in advertisement. Happy Meal again serves as
an example, where characters from a movie will maybe advertise in a commercial for McDonald’s if the
gift found inside the Happy Meal correlates with a certain movie or show that has copyrighted and
branded characters attached to it. This takes a contracted agreement and a partnership between the two
companies. The use of licensed characters is granted to the copyright owners. The unauthorized
advertisement and use of such licensed characters is punishable under civil law. When people use
advertising, they must be as convincing as possible and this often uses characters in a persuasive and even
reputable way, so as to gain and attract support through the endorsement and purpose of the brand. The
character should be more than a mascot, it should speak the brand identity and be a non-silent advocate of
the brand and its services or products.
Bombarded with advertising, most people will look at up to 24,000 commercials a year
(Persuasive Techniques in Advertising, n.d.). This costs money, and cash is the reason that people create
the commercials in the first place. The products need buyers, so the company invests in the brand and
purchases commercial productions and advertisement, through ad agencies and production companies,
there are costs and investments, people need to get paid. They earn for the company and so the brand
Persuasion in Commercialism
19
must look out. People have to earn something, even if the production crews volunteer to make the
commercial for free, there is a moral obligation to keep the crew fed and filled with snacks and coffee. It
is just how movie and film sets work. There always has to be a line of food or water and beverages, so
that people do not become ill, faint or even sick. The bottom line, even if people are working for free in
advertising, there is always going to be costs. It costs money to make money and that is why companies
brand through commercialism. They need to convince people that they have a worthwhile product. 200
Billion dollars a year is spent on advertising, but profits are greater than the expenditures of creating a
commercial ad.
Jingles will also accompany a brand ad campaign, to ensure that people will recognize the brand
by its sound. People will sing or dance and laugh about the jingle, even if they can’t stand it. The jingle
appropriates the advertisement when there is not someone speaking, it becomes a necessary additive to an
ad on TV or on the radio, in order to eliminate silence and preoccupied proclivity, in order to gain a basic
influence to someone who is not even paying attention. Someone listening with half an ear to the TV or
radio will recognize the jingle for a product or service they might not even need, but if they ever do, they
will remember the jingle about the service and contemplate spending valuable money on merchandise and
services offered by the advertising brands.
With the offers of technology and services on the rise, people find an important reasoning to go
along with the notion of ethical marketing (Servello, 2011). The false advertising scandals of companies
is many times too much for people to withstand; if they are lied to by a company, they will feel emotional
discomforts and they will lose faith in their market and the economy is a whole, be it locally or with a
world- wide company brand. Truth disclosures are often debated. In the early days of Coca – Cola, the
product was made with cocaine which became declared a narcotic a little later on in history. If coke were
to still use cocaine, they would have an obligation by law to disclose that fact. Any company making
product for consumption is required to put nutrition information and ingredients on their packaging, by
law, so as to eliminate any confusion regarding individual limitations and allergies to specific ingredients.
Persuasion in Commercialism
20
If Coke chose not to disclose the information, it could come into conflict with Congress, the FTC and the
DEA (Hamblin, 2013). Government regulation and civil laws are tantamount to keep people from owning
monopolies and taking advantage of consumers. In these ways, ethical marketing can come in useful, as it
is necessary if you are going to make the emotional appeal, and keep people interested in your products.
To have one of the traits defined by Aristotle under his communication guidelines of pathos, egos and
logos, is necessary to gain an audience, however if you want avid followers of your brand and buyers of
your products, you will more than likely must appeal to people in an ethical way (Servello, D. 2011).
It would be a lie to say that people who practice unethical values don’t gain profits, it is more
accurate to say that they have a problem with avoiding ethical regulation and are more likely to be
confronted and investigated by authorities or enforcement agencies, audited or placed under prolonged
investigation by such agencies that enforce regulation. A chain corporation who practices unethical
standard value through a local branch or office or location must answer to the human resources
department and then is forced to make changes according to the company policy as to what is regulation.
If the changes are not made and the unethical or dishonest behavior does not discontinue, then proper
authorities or civil measures can be taken. Lots of times, police agencies will regard a conflict that is not
based on payroll, with a business as a civil matter. Without direction from a federal agency or a court
order there is little the police can do to unethical business practices (ftc.gov).
Ethics revolve around thin lined boundaries that move and interchange and are seemingly a bit
different for everyone, based on their ideals and their standards (Servello, D., 2011). A company may be
honest with some clients and dishonest with others or it may behave unethically in some arenas but
remain true to their advertising. In cases where the company seems to pick and choose when it is ethically
stable, they can choose to remain with a good guy image, by endorsing the true factor or their true ideal
through announcing what known as the fundamental feature of the ad or product. A company that boasts
of strong cologne that is good for backpackers, fits very small and only needs a drop to be effective may
Persuasion in Commercialism
21
have a very ethical ad campaign and product. The company might also embezzle or launder money, citing
some of its practices as unethical.
Unethical advertising practices, often cause humiliation to a brand. When people find out the
truth of a brand’s misinformation or dishonest business practices or holding itself to an unethical value
they become convinced or persuaded to not use a brand, at least for a while or for a time. Some examples
of dishonest advertising methods are known as Exaggeration, Puffery, Unverified Claims and subliminal
or Surrogate Advertising. Other forms of unethical ad campaign practices include False Brand
Comparisons, Stereotyping Women, and Exploitation and Children in Advertising. Companies will often
employ ethical marketing practices to restore their reputations, in hopes of persuading buyers to come
back to their company. If a peer resents a brand and repeats it over and over, you will probably avoid that
brand from then on, until there is justification for you to participate in its services and products, so you
can try them for yourself, but with great reserve (ReadWriteThink.com).
Ethical marketing practices could even reduce profits, so that is why brands like insurance
agencies employ licensed and special characters, satire and humor into their professional calling card. A
straight forward reminder that you could get into a severe wreck, or that someone could die in a fire
somewhere would force people to hate insurance companies and to loathe their supposedly ethical
marketing practices. It would drive people insane with fear and with anger and anguish the memory of a
straight forward insurance ad, if the tactic was permanently employed. So, with an insu
ECONOMIC Between the years of 2000 and 2008, music made a sharp decline in sales and distribution. In fact, album and music sales topped in 1999, with a whopping 260 million albums sold, but declined to 250 million albums sold in the year of 2000. Record Album sales continued to decline each year and hit a low in 2007 of 140 million albums sold, matching sales records of 1977 when sales began to make a steady incline. (Stop music theft, 2011) However these sales do not reflect digital downloads which increased the number to over 800 million in the year 2000 but then declined to a combined download and album sales total to just over 300 million in the year 2012. (Saving Country Music, 2012) In the UK, a survey of people between the ages of 12 and 74 years old have been accustomed to downloading music. However a figure of about 8 million people in the UK, have admitted to pirating music through illegal downloads off of the internet, which many claim to be destroying the pockets of recor...
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